Watch the 2-minute demo. Start the trial. No live sales meeting.
The 24/7 automated emergency intake & escalation system built exclusively for restoration contractors. Zero missed calls. Zero wasted trips.
Built for 1–20 person water and fire restoration shops.
How it works
Three steps. No live sales demo required.
After a missed emergency call, SMS intake collects the property address, damage photos when the customer sends them, and the loss description — typically in about a minute. ProMate does not answer the phone.
ZIP 75201 · in service area
Dallas — owner alert sent
ZIP 76102 · outside geofence
Dropped · not billed
Duty tech gets the voice alert. Hop stops when claimed.
Out-of-area ZIPs are filtered before your crew rolls. If nobody claims in 3 minutes, Pro hops to the next on-call tech and fires a voice siren at L3.
Masked callback
Shop CID · +1 (214) •••-4821
Homeowner never sees the tech's personal number
Webhook posted
FSM sync OK
Masked click-to-call shows your shop number as caller ID so the job does not leak to a personal cell. Qualified jobs post to Jobber or ServiceTitan over your webhook.
Restoration Pricing
Starter or Pro. Stripe Checkout — no sales call. You are billed only for geofenced, qualified emergency leads after the included jobs.
Early-bird grandfathered rate during early access
Missed-call SMS intake for lower after-hours volume
5 free jobs / mo · $40/job overage
Early-bird grandfathered rate · coupon EARLYBIRD50
Intake, alerts, on-call failover, and masked calling
30 free jobs / mo · $26/job overage
Early-bird grandfathered rate · coupon EARLYBIRD50
A qualified emergency lead is an inquiry with enough detail to call back: a callback number plus an address or zip and a loss description. Spam, duplicates, out-of-area calls, vendors, owner test texts, and non-emergencies are not billable.
FAQ
The four questions owners ask before they skip a sales call and start the trial.
Enter your number to receive an example of the missed-call SMS intake. This is a demo message, not a live customer job.
US numbers only. No spam — this is a one-time demo. Standard messaging rates apply.
Product proof
ProMate turns missed emergency calls into structured intake details your team can review and act on.
When a customer cannot reach your team, ProMate starts an SMS conversation to collect the information needed for a fast callback.
Collect the caller’s name, callback number, service address, loss type, and photos when the customer sends them.
Route new emergency opportunities to the right owner or dispatcher for fast follow-up.
A qualified emergency dispatch is an inquiry with enough detail to call back: a callback number plus an address or zip and a loss description. Spam, duplicates, out-of-area calls, vendors, owner test texts, and non-emergencies are not billable.
A static example of an on-call SMS alert. Not live customer data.
Example emergency alert
ProMate · On-call alert
New missed-call intake. Caller: [name]. Callback: [number]. Address: [service address]. Loss: [water or fire description]. Photo: [attached when the customer sends one]. Review the thread, then call back and decide whether to dispatch.
Estimator
A simple calculator using your own assumptions. This is not a customer result and does not predict how many jobs ProMate will recover.
Monthly volume at risk
$96.8k
Your inputs × 4.3 weeks. Not recovered revenue and not a ProMate guarantee.