SMS Consent

This page is for carriers and reviewers. It shows how ProMate collects SMS opt-in from restoration business owners. Checking the box below does not create an account or send a message.

Who sends the messages

ProMate sends SMS alerts to its account holders (restoration business owners). Homeowners who text the shop’s ProMate number are not opted in through this checkbox; that traffic is a two-way conversation on the business line.

How account holders opt in

Account holders opt in inside the ProMate app during onboarding (“Your Cell Number”) and in Settings > Alert Settings, by entering their mobile number and ticking an unchecked-by-default checkbox. SMS alerts to that number are sent only after the box is checked and saved.

Opt-in disclosure (live CTA)

The checkbox and text below are the same control used in the app. It starts unchecked.

Message types

  • Missed-call alerts
  • Booking requests and confirmations
  • Escalation alerts
  • Billing and account notices

Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.

Sample messages

  1. 🎉 New booking confirmed! $49 paid by Jane D. at 412 Oak St. Open the dashboard to review the job.

  2. 👋 [ProMate] Customer +1 512-555-0199 asked for a real person. Log in to reply from your dashboard.

  3. ⚠️ [ProMate] AI failed to reply to +1 512-555-0199. Please text them directly.

Links